Privacy · LGPD · Data Security
At 9dbet, your privacy is taken seriously. This page explains clearly and directly how we collect, use, and protect your personal data — all in compliance with the LGPD and with a firm commitment to never sell or share your information without your consent.
9dbet treats data protection as a responsibility, not a formality. Here's what that looks like in practice.
All personal data collection, storage, and processing at 9dbet strictly comply with the Lei Geral de Proteção de Dados (Law No. 13,709/2018). This isn't a vague promise — it's an operational obligation we continuously audit.
All communication between your phone or computer and the servers of the 9dbet is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks like Itaú, Bradesco, and Nubank. No data is transmitted in plain text.
The 9dbet does not sell, rent, or trade your personal data to third parties. Full stop. Any sharing with service providers happens only when necessary to operate the platform, and always under contractual confidentiality clauses.
The 9dbet guarantees all rights provided under the LGPD: access, correction, portability, anonymization, and deletion of your data. Just send an email and we'll respond within 15 business days — no unnecessary red tape.
We collect only the data strictly necessary to operate the platform. Every piece of information we ask for has a clear purpose — creating your account, processing payments via Pix, verify your identity, or personalize your gaming experience.
This Policy was written in plain Brazilian Portuguese, free of unnecessary technical jargon. If you have questions about any part of it, the support team at 9dbet is available 24 hours a day to answer all your questions via live chat.
This Privacy Policy describes how the platform 9dbet collects, uses, stores, and protects the personal data of registered users and visitors of 9dbet.best. By creating an account or using any service on the platform — Sports Betting on the Brasileirão, Live Casino, poker, crash games, or any other — you agree to the terms of this Policy.
The 9dbet is committed to privacy and personal data protection as core business values. This Policy was developed in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018), the Internet Civil Rights Framework (Law No. 12.965/2014), and other applicable legislation in Brazil.
One-sentence summary: 9dbet collects only the data it needs to operate, uses that data solely for the stated purposes, does not sell it to third parties, and guarantees all your rights as a data subject under the LGPD.
If you have any questions about how your data is handled at 9dbet, the direct channel is the email suporte@9dbet.best with the subject line "Privacy". Our team responds within 15 business days for formal requests.
For the purposes of the LGPD, the 9dbet acts as the controller of its users' personal data — meaning it is the entity that determines the purposes and means of processing the data collected on the platform.
The party responsible for personal data processing at 9dbet can be reached by email at suporte@9dbet.best. For formal requests under the LGPD — such as access, correction, portability, or deletion of data — use the subject line "LGPD Request" to ensure proper routing and compliance with the legal response deadline.
9dbet does not use physical data collection forms. All data collection takes place through the digital platform at 9dbet.best. Be cautious of any communication asking for your personal details through unofficial channels — 9dbet will never ask for your password via email, WhatsApp, or any channel outside the platform.
The 9dbet collects personal data at various points during your interaction with the platform. Below, we detail each category of data collected and the context in which it is gathered:
Registration Data (provided by you):
Financial Data:
Platform Usage and Behavioral Data:
Technical Data (collected automatically):
Data minimization principle: 9dbet collects only the data strictly necessary for each purpose. We do not request information we do not use, and we periodically review our data collection scope to ensure nothing unnecessary is stored.
Each piece of data collected by 9dbet has a specific, declared purpose. Data is processed exclusively for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Full name, CPF, email, date of birth, phone number |
| Identity verification (KYC) | CPF, identity documents, date of birth |
| Processing deposits and withdrawals | Pix key, card data (tokenized), financial history |
| Provision of betting and gaming services | Betting history, balance, game preferences |
| Fraud and money laundering prevention | IP address, usage behavior, financial data, betting history |
| Customer Support | Email, phone number, interaction history, account data |
| Fulfillment of legal obligations | CPF, financial data, transaction history |
| Communications and promotions (with consent) | Email, phone number, game preferences |
| Responsible gambling | Betting history, access frequency, configured limits |
| Platform improvement | Anonymized technical data, aggregated usage patterns |
The 9dbet does not use your personal data for purposes incompatible with those listed above without obtaining new explicit consent. If the processing purpose changes, you will be notified in advance.
All personal data processing carried out by 9dbet is grounded in at least one of the legal bases set out in Art. 7 of the LGPD:
Revocable consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect processing already carried out on the basis of that consent, but it suspends future use for that specific purpose.
The 9dbet does not sell, rent, or trade your personal data. Sharing with third parties occurs only in the following situations, always with a specific purpose and contractual protections in place:
All vendors and partners who receive personal data from 9dbet users are contractually required to handle it with the same level of protection demanded by the LGPD. 9dbet conducts periodic due diligence to confirm partner compliance.
The 9dbet retains your personal data for as long as necessary to fulfill the purposes stated in this Policy or to meet legal obligations. The specific retention periods are:
Once retention periods expire, data is securely deleted or irreversibly anonymized, in line with information security best practices.
The 9dbet applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:
In the event of a security incident that may affect your personal data, the 9dbet commits to notifying the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframe required by the LGPD, and to informing affected users in a clear and direct manner, with details about the data involved and the steps taken.
The 9dbet uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — personalize content and communications. See the cookie categories in use:
You can manage your cookie preferences through the banner shown on your first visit to the platform, or at any time in your account's privacy settings. Rejecting non-essential cookies does not prevent you from using the platform, but may limit certain personalization features.
9dbet does not use third-party tracking cookies for behavioral advertising outside the platform. The analytics cookies in use come from providers contracted by 9dbet, not from external ad networks.
The LGPD grants you, as a data subject, a robust set of rights that the 9dbet is required to respect and facilitate. See each right and how to exercise it below:
You may request a copy of all personal data 9dbet holds about you, including the purpose of processing and any sharing that has taken place.
Incomplete, inaccurate, or outdated data can be corrected at any time — directly in your account dashboard or by submitting a request to support.
You may request the deletion of your personal data. The request may be subject to account closure and compliance with applicable legal retention periods.
You can request your data in a structured, machine-readable format to migrate to another service provider, where technically feasible.
You may object to the processing of your data carried out on the basis of legitimate interest, provided you can demonstrate a legitimate and overriding reason for doing so.
For data processed on the basis of your consent — such as marketing emails — you can withdraw that consent at any time through your account dashboard or by email.
You have the right to know which entities 9dbet has shared your data with and under what conditions that sharing took place.
If you believe your rights have not been respected, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) at any time.
To exercise any of these rights, send an email to suporte@9dbet.best with the subject line "LGPD Request — [type of request]". The 9dbet will respond within 15 business days. For some requests, identity verification may be required before processing.
The services offered by 9dbet are intended exclusively for users aged 18 and over. The platform does not intentionally collect, store, or process personal data from anyone under 18.
During registration, we require date-of-birth confirmation and perform identity verification to confirm that users are of legal age. If the 9dbet becomes aware that data from a minor has been collected, that data will be deleted immediately and the account will be closed.
If you are the guardian of a minor and suspect they have created an account on 9dbet, please contact support immediately via live chat or at suporte@9dbet.best. We handle these situations with the highest priority and full discretion.
The 9dbet takes specific measures to protect financial data, given its sensitive nature:
All amounts on the platform are processed in BRL. The 9dbet does not perform foreign currency conversion and does not store financial data in any currency other than BRL.
Some of the infrastructure and service providers used by 9dbet — such as cloud hosting services, game providers, and security tools — may process data on servers located outside Brazil.
When this occurs, the 9dbet ensures that any international transfer of data is covered by one of the mechanisms provided for under the LGPD:
Under no circumstances is sensitive financial data — such as card details or Pix keys — transferred internationally without the appropriate contractual and technical safeguards.
The 9dbet may update this Privacy Policy periodically to reflect changes in our practices, applicable legislation, or the services offered. When that happens:
We recommend reviewing this Policy periodically. The current version is always the one published at 9dbet.best/privacy-policy. In the event of any conflict between versions, the most recent one prevails.
For any questions regarding this Privacy Policy, the handling of your personal data, or the exercise of your rights as a data subject, please contact 9dbet through the channels below:
Response time: General inquiries are answered within 48 hours. Formal requests related to LGPD rights — such as data access, correction, portability, or deletion — are handled within the legal deadline of 15 business days. If a request is complex and requires more time, you will be notified of its progress.
The 9dbet has appointed an internal data protection officer (DPO) who oversees LGPD compliance and serves as the point of contact between the platform, its users, and the National Data Protection Authority (ANPD). Formal requests to the DPO should be sent to suporte@9dbet.best with the subject line "DPO — [type of request]".
For frequently asked questions about privacy and data protection, visit our Frequently Asked Questions.
This Privacy Policy was written in Brazilian Portuguese and this text prevails over any translation. Version 2.4 — Effective from January 2026. 9dbet operates in compliance with the LGPD (Law No. 13,709/2018) and the Marco Civil da Internet (Law No. 12,965/2014).
When you open an account with 9dbet to place bets on the Brasileirão or play at the Live Casino, you are sharing personal information with the platform. That's normal and necessary — but you have the right to know exactly what happens with that data. The goal here is to be straightforward: no legal jargon, no fine print, no sense that something important is buried in a forgotten paragraph.
The 9dbet needs basic information to function. Your CPF is required to confirm who you are and that you are 18 or older — processing Pix or boleto bancário payments simply isn't possible without this verification. Your email is used for password recovery, withdrawal confirmations, and important account communications. Your betting history exists so you can review it at any time and so our support team can resolve questions with the right context.
What the 9dbet does not do with your data: we do not sell it to advertisers, use it to build advertising profiles outside the platform, or share it with partners not directly involved in operating the services you use. Every supplier that accesses user data is contractually required to handle it with the same level of protection we apply internally.
Financial data deserves extra care — and the 9dbet takes this seriously. When you make a deposit via Pix, the transaction data arrives encrypted. Your Pix key is stored securely and used exclusively for withdrawals you initiate yourself. No platform staff member has access to your Pix key in readable form.
For credit and debit cards, the 9dbet uses tokenization — your full card number is never stored on our servers. What we store is an encrypted token generated by the certified payment gateway, which allows future charges authorized by you without exposing your actual card number. This is the same standard used by major Brazilian banks like Nubank, Itaú, and Bradesco for digital transactions.
The General Data Protection Law is not just a formality on 9dbet. It is a legal obligation that the platform takes seriously, with structured internal processes in place to handle your requests within the required legal timeframes. If you want to know what data we hold about you, just ask — we'll respond within 15 business days with a full breakdown.
If you spot anything incorrect in your data — an outdated address, for example — you can fix it directly in your account dashboard or request a correction through support. If you decide to close your account and want your data deleted, we process the request in compliance with the minimum retention periods required by tax and anti-money laundering legislation. There is no unnecessary red tape involved.
Cookies tend to raise a lot of suspicion — understandably so, since many platforms use this technology to track behavior across dozens of different sites. The 9dbet doesn't do that. The cookies we use are limited to keeping your session active, remembering your game preferences, and measuring platform performance in an anonymized way.
There are no third-party cookies for external behavioral advertising. Usage analytics — how many people visited the Brasileirão section, which slot is played most on Wednesday nights — are processed in aggregate and anonymized form, with no individual tracking. You can manage your cookie preferences at any time in your account settings.
In addition to encrypting communications, the 9dbet monitors suspicious activity in real time. Login attempts from unrecognized devices, unusual access patterns, and atypical transactions trigger automatic additional verification checks. When we detect something outside your account's normal pattern, we may request identity confirmation before processing the operation.
Enable two-factor authentication (2FA) in your account's security settings — it's the simplest and most effective way to protect your access. With 2FA active, even if someone gets hold of your password, they still can't log in without the code generated on your phone. We strongly recommend it for all users of 9dbet, especially those with significant balances.
No digital platform is completely immune to incidents. What sets a responsible company apart is how it responds when something happens. The 9dbet maintains a documented incident response plan: if any breach occurs that could affect your data, the National Data Protection Authority (ANPD) is notified within the legal timeframe and affected users receive clear communication about what happened, which data was involved, and what steps were taken to address and prevent recurrence.
Transparency in difficult moments is part of the commitment of the 9dbet with its users. Questions about the security of your data can be sent at any time to suporte@9dbet.best — you don't need to wait for an incident to reach out.
The 9dbet only collects the data necessary to operate, processes your information on a valid legal basis, never sells your data to third parties, and upholds all your rights as a data subject under the LGPD (Law No. 13.709/2018).
Now that you know how we protect your data, create your account with confidence. Less than 5 minutes, deposit via Pix, and a 100% bonus up to R$ 500.00 on your first deposit.